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Standards

The principal strategy of our company is based on provision of high-quality taxi services; therefore we are highly focused on compliance of our service with the following main standards: 
  • Ensuring the newest car fleet among all providers of taxi services.
We keep renovating our taxi fleet, so that our cars would not be older than 3 years.
  • The cars are in high technical condition.  
We carefully follow the technical condition of each car and eliminate defects in time.
  • Financially fair attitude towards the client.
  • Following technologies and responsiveness towards clients' wishes.

Free Wi-Fi in each taxi, client service office in the Riga Airport, calling a taxi via mobile application, various technical solutions of the fleet, an umbrella in each car, child seats and other products have been introduced so that our services meet the client's needs.

 

Ensuring service quality is an on-going process; therefore we would appreciate it if you could inform us when you notice any non-compliance with the above standards by writing an e-mail to info@baltictaxi.lv or calling at 8500; (+371) 20008500 or (+371) 67008500. To ensure quality, all conversations are recorded.